Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts
Saturday 27 December 2014
How Banks Reach the Younger Generations
From Bank Director
Connecting with 112 million Generation Xs and Ys is critical to the growth and future of your financial institution.
Wednesday 18 December 2013
Enterprise Social Networks
From Deloitte CIO Journal
Deloitte predicts that by the end of 2013 more than 90 percent of Fortune 500 companies will have partially or fully implemented an Enterprise Social Network (ESN), a 70 percent increase over 2011. However, the strategic success of these networks remains elusive, unless they are integrated into the workflow process.
Deloitte predicts that by the end of 2013 more than 90 percent of Fortune 500 companies will have partially or fully implemented an Enterprise Social Network (ESN), a 70 percent increase over 2011. However, the strategic success of these networks remains elusive, unless they are integrated into the workflow process.
Saturday 31 August 2013
The real value of social signals to a company
From Deloitte CIO Journal
Listening services are almost old news. Not that social signals aren't useful; they certainly are. But, the real value of social signals to a company depends upon its ability to gain, and act on insights ahead of the competition. Those companies that figure out how to integrate social signals into the decision-making processes across the enterprise first will be well ahead of the competition in removing unknowns and moving the needle on business performance.
Listening services are almost old news. Not that social signals aren't useful; they certainly are. But, the real value of social signals to a company depends upon its ability to gain, and act on insights ahead of the competition. Those companies that figure out how to integrate social signals into the decision-making processes across the enterprise first will be well ahead of the competition in removing unknowns and moving the needle on business performance.
Tuesday 21 May 2013
2013 Tech Trends Social Reengineering
From “Deloitte CIO Journal”
“The strategies, practices and technologies of social business are maturing. No longer viewed as a fad or a distraction, different parts of many organizations are already realizing the potential. Marketing and public relations have established listening posts to track consumer sentiment in the public social sphere. Sales and customer service are integrating customer contacts across channels and connecting with R&D, manufacturing and fulfillment. CIOs have initiatives underway to give employees social tools for collaboration, finding and mining the knowledge of the enterprise, and creating new intellectual property assets with a more enlightened, user-centric approach to knowledge management.
The real potential of social business involves breaking down barriers that limit human potential and business performance. But it requires fundamentally rethinking how work gets done and how value is created in the Postdigital era - social reengineering of the business.”
“The strategies, practices and technologies of social business are maturing. No longer viewed as a fad or a distraction, different parts of many organizations are already realizing the potential. Marketing and public relations have established listening posts to track consumer sentiment in the public social sphere. Sales and customer service are integrating customer contacts across channels and connecting with R&D, manufacturing and fulfillment. CIOs have initiatives underway to give employees social tools for collaboration, finding and mining the knowledge of the enterprise, and creating new intellectual property assets with a more enlightened, user-centric approach to knowledge management.
The real potential of social business involves breaking down barriers that limit human potential and business performance. But it requires fundamentally rethinking how work gets done and how value is created in the Postdigital era - social reengineering of the business.”
Monday 29 April 2013
2013 Tech Trends CIO as the Postdigital Catalyst
From "Deloitte CIO Journal"
Five macro forces - analytics, mobile, social, cloud and cyber - are hard at work enabling and disrupting organizations of many shapes and sizes. The Postdigital Enterprise provokes and harvests these disruptions by changing operating models, capabilities and perhaps even business models. Industrialization wasn't complete when we entered the post-industrial era; it had simply become the new basis for competition. The same holds true for these digital forces in the Postdigital era.
CIOs are in a unique position to be the harbingers of change. To serve as catalysts across the executive suite, helping others understand the boundaries of the possible. To force thinking beyond veneering existing solutions and processes. To stand accountable for realizing transformation.
What's at stake may very well be the future of the business. Tomorrow's leading CIOs are likely to be those who rise to the challenge, perhaps reframed as the Chief Digital Officer, forging new identities as a postdigital catalyst -- an agent to provoke or speed the move to the Postdigital era.
Five macro forces - analytics, mobile, social, cloud and cyber - are hard at work enabling and disrupting organizations of many shapes and sizes. The Postdigital Enterprise provokes and harvests these disruptions by changing operating models, capabilities and perhaps even business models. Industrialization wasn't complete when we entered the post-industrial era; it had simply become the new basis for competition. The same holds true for these digital forces in the Postdigital era.
CIOs are in a unique position to be the harbingers of change. To serve as catalysts across the executive suite, helping others understand the boundaries of the possible. To force thinking beyond veneering existing solutions and processes. To stand accountable for realizing transformation.
What's at stake may very well be the future of the business. Tomorrow's leading CIOs are likely to be those who rise to the challenge, perhaps reframed as the Chief Digital Officer, forging new identities as a postdigital catalyst -- an agent to provoke or speed the move to the Postdigital era.
Friday 5 April 2013
What we are reading … 5th April 2013
Bitcoin price goes on wild ride http://cnnmon.ie/10x5xwi
Biggest DDoS Attack in History? http://www.bankinfosecurity.com/biggest-ddos-attack-in-history-a-5639#.UVpASv2Du7g.twitter
The Mobile Wallet Disconnect http://bankinnovation.net/2013/04/the-mobile-wallet-disconnect/
Financial Marketers Slam Proposed Social Media Regs http://bit.ly/14HJf0A
Mobile Money Transfer Gains Pace http://dld.bz/cuTg5
Wednesday 3 April 2013
What we are reading … 3rd April 2013
Uganda: Easing Mobile Money Transfer http://shar.es/drnzU
US Lawmaker Readying Bill to Punish Companies That Use Hacked Secrets: Report http://dld.bz/cubpq
Ban social media as a distraction? No, it boosts productivity http://dld.bz/cubpp
What do consumers want? Do an RBS and ask them http://www.finextra.com/Community/FullBlog.aspx?blogid=7512 U.S. Banks Fighting ATM Malware http://www.fastcompany.com/node/3007608
Tuesday 26 March 2013
Banks Tiptoe into Social Media
Monday 25 March 2013
What we are reading … 25th March 2013
7 Ridiculously Simple Social Media Fixes For Financial Marketers http://bit.ly/148OV3t
RBS to put £700m into upgrading its aging retail banking operations http://dld.bz/crWAW
How Banks Can Compete In the Mobile Shopping Market http://twb.io/YRyELq
Should you switch to an online-only bank? http://on.mktw.net/16GZyKv
FirstMerit Unveils Website that Responds to Mobile Devices http://dld.bz/crWAR
Is China after More than IP? http://www.bankinfosecurity.com/blogs/china-after-more-than-ip-p-1441#.UUlGk7PaXGo.twitter The future for digital wallets http://www.finextra.com/Video/Video.aspx?videoid=354
Friday 22 March 2013
CommBank Introduces Kaching For Facebook and 'Signals' Insight Platform
“Commonwealth Bank of Australia continues to be one of the bank innovation leaders, announcing two social-based platforms this week. 'Kaching for Facebook' is an extension of the already popular Kaching smartphone app covered in a previous Bank Marketing Strategy post, allowing customers to do basic transactions within the Facebook website.”
read more>>
Tuesday 19 March 2013
What we are reading … 19th March 2013
For Students, Banking 2.0 Involves Social Media (and the Ads That Go With It) http://abcn.ws/WispBC
Royal Bank of Scotland rolls out 'Ideas Bank' http://www.finextra.com/News/FullStory.aspx?newsitemid=24637
The Hunt for India Bank Licenses - India Real Time http://dld.bz/cqKUP
More Banks Hit by Cyberattacks than Initially Thought http://dld.bz/cqvD4
Doctor 'used silicone fingers' to sign in for colleagues http://bbc.in/XorS2U
One Per Cent: Bitcoin add-on makes your virtual purchases private http://shar.es/e7lI4
Wednesday 13 March 2013
What we are reading … 13th March 2013
PayPal releases new mobile SDK; kicks off $100,000 global hackathon http://dld.bz/cpJ2s
Should Banks Charge Fees For Check Writing? http://bit.ly/ZmcsI8
Dutch retailers get cashless 'thank you' http://www.finextra.com/News/FullStory.aspx?newsitemid=24616
Bank of England and financiers 'set for showdown over balance sheets' http://dld.bz/cpJ2n
Britain Urged to Split Banks if New Rules Fail http://twb.io/13PsFeI
Find Out Your Financial Institution's Social Media Power Ranking http://bit.ly/ZvVqY3
Top Quotes from SWIFT Operations Forum Americas 2013 http://twb.io/15CFrvo
Stress Tests Don't Mean Banks Are OK http://www.bloomberg.com/news/2013-03-07/stress-tests-don-t-mean-banks-are-ok.html
Friday 8 March 2013
What we are reading … 8th March 2013
Using Big Data to Fight Banking Fraud http://dld.bz/cnrt5
Benefits of bringing mobile banking to the unbanked http://gu.com/p/3evp7/tw
Street Lights, Security Systems And Sewers? They're Hackable, Too http://n.pr/ZhGgpr
Citigroup 'may withdraw operations in 21 countries' http://dld.bz/cnBKF
Bank Wars: The Battle For Internet Traffic And Mobile Banking http://shar.es/jyz66
The big banks' big lies http://www.brisbanetimes.com.au/business/the-big-banks-big-lies-20130303-2fepi.html
Social Media (SoMe) – What comes next is even more disruptive http://shar.es/jyzFd
Best and worst banks in South Africa http://dld.bz/cmZHd
Mobile banking happening in places where smartphones are rarely found http://dld.bz/cmZHb
A More Mobile Future For Banking http://dld.bz/cmZGQ
Thursday 21 February 2013
What we are reading … 21st February 2013
Why don't banks pay me for going paperless? http://shar.es/YipVC
Visa to launch cloud, NFC payments in UK this year http://dld.bz/chE8v
A BYOD project management primer http://www.techrepublic.com/blog/project-management/a-byod-project-management-primer/5583
Cyber threats require a risk management approach http://www.continuitycentral.com/feature1050.html
EU policymakers set to discuss banking bonus cap http://dld.bz/cjk8q
Digital the future of banking: Absa http://businesstech.co.za/news/banking/31676/digital-the-future-of-banking-absa/
Poor Social Media Practices can Negatively Impact a Bank's Bottom Line http://dld.bz/chE8n
Tuesday 19 February 2013
What we are reading … 19th February 2013
Will You Be Ready When Mobile Wallets Turn Banking Upside Down? http://bit.ly/XDTNqu
U.S. Judge Dismisses ATM Fee Collusion Lawsuits http://twb.io/ZcTDLJ
Kenya: Treasury to formulate new rules on mobile money tax http://shar.es/YAjFZ
FDIC Explains Social Media Guidance http://dld.bz/ch4kC
Visa's Mobile Money Play Portends a Larger Push for the Unbanked http://dld.bz/ch4kA
MiFID II is coming http://www.finextra.com/Community/FullBlog.aspx?blogid=7376
Thursday 7 February 2013
What we are reading … 7th February 2013
Movenbank Provides a Peek at its User Interface http://shar.es/COt0z
How To Encourage Mobile Banking Use http://blogs.forrester.com/benjamin_ensor/13-01-31-how_to_encourage_mobile_banking_use
Switzerland shifts gold off the books in preparation for Basel III http://dld.bz/cd6Ek
How Can Banks Maximize their Social Media Efforts? http://dld.bz/cd6Ef
U.S. Tablet Shipments Soar During Holidays, Threaten to Surpass PCs http://twb.io/WYrTW7
Payments and the Eurozone http://www.finextra.com/Community/FullBlog.aspx?blogid=7331
Find out which mobile apps are stealing your identity http://dld.bz/cd6Ed
Thursday 24 January 2013
Bank Regulators Issue Guidance on Social Media Usage
Saturday 18 August 2012
Who has lost the most on Facebook so far?
Bloomberg's Adam Johnson looks at which Facebook investors lost the most as the first lockup of shares ended with shares beings released three more times in the next three months. He speaks on Bloomberg Television's "In The Loop."
Sunday 22 July 2012
South Africa’s First National Bank links its mobile banking application to Facebook
First National Bank of South Africa has linked its mobile banking application to Facebook, allowing users to run the application from within the social media site.
To run their banking through Facebook, bank clients need to link their social media profiles to their mobile banking account. Once linked they can access the 'FNB Banking on Facebook' application from within Facebook. They can check their balances, purchase prepaid products including airtime, SMS and BlackBerry bundles.
Ravesh Ramlakan, CEO of FNB Cellphone Banking says that of the 4.7 million active Facebook users in South Africa, 150 000 are FNB Facebook fans.
"As a bank, we average around 15 000 conversations monthly, via social media, with existing and potential customers," he says. "It is without a doubt that social media banking is the next frontier - to us this is a channel that will provide our customers with more choice and convenience to do their banking."
FNB also recently launched a mobile service for users to send voucher codes to their friends on Facebook. The coupons can be redeemed as pre-paid airtime or converted to cash using the bank's e-Wallet application.
To run their banking through Facebook, bank clients need to link their social media profiles to their mobile banking account. Once linked they can access the 'FNB Banking on Facebook' application from within Facebook. They can check their balances, purchase prepaid products including airtime, SMS and BlackBerry bundles.
Ravesh Ramlakan, CEO of FNB Cellphone Banking says that of the 4.7 million active Facebook users in South Africa, 150 000 are FNB Facebook fans.
"As a bank, we average around 15 000 conversations monthly, via social media, with existing and potential customers," he says. "It is without a doubt that social media banking is the next frontier - to us this is a channel that will provide our customers with more choice and convenience to do their banking."
FNB also recently launched a mobile service for users to send voucher codes to their friends on Facebook. The coupons can be redeemed as pre-paid airtime or converted to cash using the bank's e-Wallet application.
Friday 6 July 2012
Project First aims at tracking financial services-related sentiment
Project First is a European Union-backed research effort to find a way of extracting and analysing financial services-related sentiment from social media networks. It has recently launched its first running prototype.
Launched in late 2010, the three year project aims to harness artificial intelligence to find information on the Internet that can then be used to support financial decision makers.
The research project is being involves a consortium including Banca Monte dei Paschi di Siena, Boerse Stuttgart, Interactive Data b-next and the University of Hohenheim. They have a €4.6 million budget co-funded by the EU.
Unveiling their first working prototype at a conference in Milan, the consortium revealed that, applied to Twitter or textual data extracted from blogs, it is currently capable of extracting sentiment and relating it to stock price movements.
"Results indicate a strong positive relationship between sentiment and trading volume," say the group.
Additionally, by monitoring social chatter among market participants, the technology is said to be able to detect cases of financial market abuse, like attempts to manipulate prices through false information releases, a feature which could help improve supervisory and regulatory oversight.
A fully functional version of the system is expected to be released by the end of the project in September 2013.
Launched in late 2010, the three year project aims to harness artificial intelligence to find information on the Internet that can then be used to support financial decision makers.
The research project is being involves a consortium including Banca Monte dei Paschi di Siena, Boerse Stuttgart, Interactive Data b-next and the University of Hohenheim. They have a €4.6 million budget co-funded by the EU.
Unveiling their first working prototype at a conference in Milan, the consortium revealed that, applied to Twitter or textual data extracted from blogs, it is currently capable of extracting sentiment and relating it to stock price movements.
"Results indicate a strong positive relationship between sentiment and trading volume," say the group.
Additionally, by monitoring social chatter among market participants, the technology is said to be able to detect cases of financial market abuse, like attempts to manipulate prices through false information releases, a feature which could help improve supervisory and regulatory oversight.
A fully functional version of the system is expected to be released by the end of the project in September 2013.
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