What Snap CEO Has Learned From Snapchat's New AI Chatbot

Snapchat launched an AI chatbot recently. And as users flooded to the feature, CEO Evan Spiegel says he discovered users’ embrace of AI could improve targeted advertising. 

Spiegel spoke at the WSJ’s Journal House during the Cannes Lions International Festival this week. 

We bring you highlights from that conversation. Julie Chang hosts.

Cheating With ChatGPT: Can OpenAI’s Chatbot Pass AP Lit?

ChatGPT, OpenAI’s new artificially intelligent chatbot, can write essays on complex topics. WSJ’s Joanna Stern went back to high school AP Literature for a day to see if she could pass the class using just

Meet Erica, Bank of America’s Chatbot for Digital Banking

Bank of America announced its new chatbot, Erica, at Money20/20 in Las Vegas. Erica should roll out for BofA digital and mobile banking users “late next year,” according to a spokeswoman from the bank.

At an event where chatbots were one of the main topics of interest for many of the 10,000 attendees, BofA’s Erica stood out. One simple reason for that could be that so far, this is the only bank-branded chatbot that we’ve seen. Chatbots for mobile banking have existed for some time now, both on mobile apps and in other services like Facebook Messenger.