Diebold Nixdorf “Extreme” ATM Concept Live at Money20/20

How consumers will interact with their money in the future is of course the whole point behind the Money20/20 conference, where companies of all kinds are demonstrating solutions to help the everyday consumer–and merchant–have a better experience with money.

This includes companies like Diebold Nixdorf, which is dedicated to forging—in its own words—“the future of connected commerce;” at Money 20/20 Diebold appears to be offering a middle ground between cash today and the cashless future with its “Extreme ATM” concept.

Meet Erica, Bank of America’s Chatbot for Digital Banking

Bank of America announced its new chatbot, Erica, at Money20/20 in Las Vegas. Erica should roll out for BofA digital and mobile banking users “late next year,” according to a spokeswoman from the bank.

At an event where chatbots were one of the main topics of interest for many of the 10,000 attendees, BofA’s Erica stood out. One simple reason for that could be that so far, this is the only bank-branded chatbot that we’ve seen. Chatbots for mobile banking have existed for some time now, both on mobile apps and in other services like Facebook Messenger.