Sunday, 13 November 2011

Mobile payments and the future of banking and financial services

Futurist Patrick Dixon speaking on retail trends at a recent conference for Hermes clients.

Thursday, 10 November 2011

The mobile phone is changing the world

There are now over 7 billion people in the world. And more than 5 billion of them are mobile subscribers. When you think about social, local, mobile services, you'd better be thinking global too.

Mobile phones are spreading powerful new tools into emerging nations. Suddenly there are ways to pay utility bills, book travel, and coordinate with others.

Tuesday, 8 November 2011

Welcome to the bank of the future

Welcome to the bank of the future, where clients can use new technologies to communicate and interact with bank branches. These technologies include Windows Phone 7, Slate, Kinect, and Microsoft Surface.

The future of banking video is brought to you by Infusion, Microsoft and BNP Paribas.

What is interesting is that it’s not about new products and services but rather about Bluetooth/NFC mobile interchange.

Saturday, 5 November 2011

New UK mobile checkout service

Several UK retailers have gone live with mobile checkout technology that lets customers use their mobile handsets to buy through adverts, direct marketing and Web sites.

The system has been developed by Mobile Money Network, a joint venture by vendor Monitise, retailer Best Buy Europe and Carphone Warehouse founder Charles Dunstone.

The service, called “Simply Tap”, requires a customer to download a free iPhone or Android app and then go through a one-off registration process, providing their card details and delivery address.

Users can then make purchases at participating retailers by entering the Simply Pay codes placed by the firms in stores, in advertising and on Web sites.


Simply Tap & Buy from Simply Tap on Vimeo.

Thursday, 3 November 2011

A few hours in Macau where the Macallan Whisky bar shines bright

Richard has been travelling again. Recently he was in Hong Kong, just a short ferry ride away from Macau. When Richard is not working he follows his other passion – whisky.

Catch up with Richard’s latest adventures in the world of whisky HERE.

Wednesday, 2 November 2011

Social media - How carelessness can help criminals

Credit Sesame has posted an infographic online to help drive home a message about online security-awareness.

The Infographic below, which you can click on to see the full version, is an interesting look at the role social media can play in criminal activity. This might be a good way to continue to promote security-awareness to the employees in your organization. Regular reminders of the importance of online safety — and the potential consequences of not following best practices, including at home — is crucial to creating a security-minded workplace.

Social Media Safety Infographic

Social Media Safety Infographic provided by CreditSesame.com an online credit and debt management company.

Tuesday, 1 November 2011

TRAINING COURSE – “OPERATIONS RISK MANAGEMENT FOR NON RISK MANAGERS”

Singapore – 16 & 17 February 2012

This course is a basic introduction to Operations Risk management and mitigation developed specifically for Non Risk Managers and other business and line staff. It is intended to provide participants with a clear understanding of operations risk management and mitigation within the organization.

Often “risk management” is seen as the domain of the professional risk manager. This assumption is totally wrong. Every manager, every staff member; whether they fill a line or staff function needs to be acutely aware of the risks in the business and the operations that they perform.

Operations Risk is everywhere and understanding what it is and how it can be managed is vital component of every business’s strategy.

This course will provide participants with the answers to the most common questions posed when it comes to risk management like;

  • What is operations risk?
  • How is it managed?
  • How do you apply and implement risk mitigation activities within an organisation?
  • Anticipating factors, interpreting numbers and being aware of the potentials threats that might come up in day to day business.
Who Should Attend

  • All management and personnel involved in business, line and staff functions
  • Risk Managers
  • Financial Officers
  • Internal Auditors
  • Staff with roles and responsibilities in operational risk in risk management departments, businesses and central departments
For a fully descriptive brochure please send a blank e-mail to courses@citadeladvantage.com with RISKM-SING in the Subject line.

TRAINING COURSE “BUSINESS CONTINUITY & SCENARIO PLANNING”

Singapore – 14 & 15 February 2012

The Basel Accords have raised the profile of Operational Risk. There are a range of challenges within the Accords where financial service firms need to consider a wide range of complex issues including events that have not happened yet. One of the most crucial objectives of management is to learn how to deal with the new requirements with regard to Business Continuity Planning.

This 2-day intensive course on Business Continuity and Scenario Planning focuses on the banking/ financial institution environment with a view to providing Banking Professionals with a firm foundation of the standards of best practice in the critical area Business Continuity Planning.

Business continuity is an ongoing priority for financial industry participants. Acts of terrorism over the past decade in New York, London, Istanbul, Madrid and elsewhere, outbreaks of Severe Acute Respiratory Syndrome (SARS) and the Avian Flu, and various widespread natural disasters such as the 2011 Japanese Earthquake, Tsunami & Nuclear Power Plant Failure, the 2004 Asian Tsunami and Hurricane Katrina, have served to heighten that priority by underlining the substantial risk of major operational disruptions to the financial system.

The course includes 5 detailed business continuity case studies and an interactive section on developing effective scenarios.

Who Should Attend

This course intended for Executive Management, Senior Personnel and Operational Staff whom are responsible to ensure that business continues in their respective business unit/division/branch/industry infrastructure in the event of any emergency, unexpected or extensive disruptive circumstances.

The course is intended for both Commercial & Central Bankers.

Positions that will benefit include;

  • Operations Managers
  • Risk Managers
  • Internal Auditors
  • Business Continuity Practitioners
For a fully descriptive brochure please send a blank e-mail to courses@citadeladvantage.com with BCSP-SING in the Subject line.

Saturday, 29 October 2011

PARC’s CEO speaks on innovation

PARC (Palo Alto Research Center Incorporated), formerly Xerox PARC, is a research and co-development company in Palo Alto, Californiawith a distinguished reputation for its contributions to information technology and hardware systems.

In this with the Economist it’s chief executive speaks about the business of invention.

 
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