Competition for Wealth Management Customers Increasing

“At a time when retail banks are finding it difficult to achieve pre-recession levels of growth and profitability, the competition for wealth management business has never been more intense. But while increased marketing and significant monetary incentives are being used to lure customers, recent research indicates that organizational barriers remain that could hamper growth.”

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Coming to Grips with Operational Risk

William Beale, CEO of Union First Market Bankshares of Richmond, VA, discusses the key indicators directors need to know when analyzing operational risk.

What we are reading … 8th March 2013

The Future of Multichannel Banking http://twb.io/104sAms

Using Big Data to Fight Banking Fraud http://dld.bz/cnrt5

Benefits of bringing mobile banking to the unbanked http://gu.com/p/3evp7/tw

Street Lights, Security Systems And Sewers? They're Hackable, Too http://n.pr/ZhGgpr

Citigroup 'may withdraw operations in 21 countries' http://dld.bz/cnBKF

Bank Wars: The Battle For Internet Traffic And Mobile Banking http://shar.es/jyz66

The big banks' big lies http://www.brisbanetimes.com.au/business/the-big-banks-big-lies-20130303-2fepi.html

Social Media (SoMe) – What comes next is even more disruptive http://shar.es/jyzFd

Best and worst banks in South Africa http://dld.bz/cmZHd

Mobile banking happening in places where smartphones are rarely found http://dld.bz/cmZHb

A More Mobile Future For Banking http://dld.bz/cmZGQ

Chart of the Day

Google Glass Could Spur Mobile Banking on Steroids

“Since their inception, computers have morphed. Once bulky, now small. Once obvious, now discreet. Soon they will be wearable. So, when you walk down the street, a message will brilliantly appear in the corner of your eyewear: Look, an ATM!”

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A New Risk on the Horizon

Wolters Kluwer's Christina Speh offers some best practices for creating a customer-centric compliance program and implementing it from the top down.

What we are reading … 7th March 2013

A More Mobile Future For Banking http://dld.bz/cmZGQ

Is Excel the Most Dangerous Piece of Software in the World? http://www.epmchannel.com/?p=5967

Mobile Money Accounts Outnumbered Bank Accounts http://dld.bz/cmZGM

BofA Confirms Third-Party Breach http://dld.bz/cnrsV

Banks urge judge to throw out Libor lawsuits http://reut.rs/YUVMaE

Consumers remain resistant to digital banking aspirations http://dld.bz/cm5Sy

Best Buy ends work-from-home program http://cnnmon.ie/XRa3H3

SA's best and worst banks http://businesstech.co.za/news/banking/32401/sas-best-and-worst-banks/

Forbes list understates my wealth, Saudi prince says http://bbc.in/12qDLY2