Sunday, 25 October 2015

Mobile banking customers demand new features

From Banking Technology –

“One in three UK retail banking customers feel their mobile banking app is not as good as online banking through a browser, according to a new YouGov study. The figures also show that more than half still have yet to use a mobile banking app – suggesting that there may be both an unmet demand for more functionality in mobile apps, and a need to convince the remaining consumers of their value.”

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