Sunday 24 June 2012

Natwest glitch: RBS chief Stephen Hester faces pressure to explain fault to public

RBS chief executive Stephen Hester has apologised for technical problems which left customers of the group's banks unable to pay bills or access money.

He is under pressure to give a public account of the breakdown of the bank’s computer systems as politicians and small businesses attacked the bank’s failures and the crisis entered its sixth day.

 
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