Friday, 9 March 2012

PayPal integrates into “Tabbedout” mobile app

Tabbedout is a service that enables customers to open, view and pay a bar or restaurant tab using their mobile phone.

Tabbedout, a Texas-based start-up, has developed free iPhone and Android apps that enable users to pay tabs at around 400 participating restaurants and bars using their mobiles.

Once the app has been download and after enrolling using ones credit card details, users can locate outlets that accept the app and get GPS directions. Once at a bar, customers open a tab in the app and are given a code to share with the server or bartender.

As soon as the tab is opened, “Tabbedout” securely encrypts the customer name and credit card number and sends it electronically to the restaurant or bar's point-of-sale system. When the customer wants to settle up, they can view the details, enter a tip, split the bill, select the card they want to use and hit “pay tab”.

The new version will now allow customers to enter their PayPal username and password or PIN and mobile number to settle up, rather than using a credit card.

The new PayPal integration version will roll out in early March to select Tabbedout locations in Austin, Texas.



Square sets its sights or bricks and mortar stores

Outfit "Square" is looking to improve the cash register with a free iPad app that turns the tablet into a fully configured merchant point-of-sale system - "Square Register".

Introducing the app, Megan Quinn, director of products at Square, said: "I truly believe POS, as you know it today, is dead. This will bring Square to an entirely new, small-market audience (bricks-and-mortar stores)."

The app is designed to supplement the traditional point-of-sale operation by providing a range of built-in loyalty programs, analytics and custom inventory options.

Wednesday, 7 March 2012

Citi to explore IBM's supercomputer for mining customer data

Citibank has entered into an agreement with IBM to explore possible uses for Big Blue's Watson supercomputer in mining customer data.

IBM's Watson machine caused a stir last year when it beat two human competitors to claim the $1 million prize on the US quiz show Jeopardy. Unusually for a computer programme, Watson excels at analysing the meaning and context of human language, aligned with the ability to quickly process vast amounts of information.

Citi says it will evaluate ways that the technology can help decipher customer needs by sifting through huge quantities of up-to-the-minute financial, economic, product and client data.

Barclaycard to crowdsource customer input for new US credit card

Barclaycard US has announced a crowdsourced 'social credit card' - its features will be shaped by an online community of users.

Currently available in alpha to Americans who request an invitation, the “BarclayCard Ring MasterCard” will be officially launched this April.

Barclaycard says the card will be developed through the "power of community crowdsourcing" as social media gives users the chance to share knowledge and provide feedback that will shape future features.

In addition to a dedicated Web site, the Barclacard has established a presence on Twitter, Facebook and Google+ to help build up the community.

Monday, 5 March 2012

Kenyan remittances up

Kenyans abroad sent home an estimated eight billion shillings in January, higher than any month in 2011 and up 40 percent from the same month a year earlier, according to the Central Bank of Kenya (CBK). In its monthly update on the remittances, the CBK noted that North America still remained the largest source of the remittances.

Saturday, 3 March 2012

European Crisis: Stratfor CEO George Friedman on Europe's Future

As EU leaders assemble for a summit, doubts remain as to whether there will be a satisfactory outcome from the European Stability Treaty, especially now that Ireland has called a referendum. Stratfor CEO George Friedman argues that European leaders are once again failing to tackle the real issues.

New Barclay’s mobile payment app could upset bank/telco status quo – Gartner

The recent move by Barclays into mobile payments warns of an aggressive play by banks to protect their territory from mobile operators and nonbank competitors, such as PayPal and Google according to a just released report released by Gartner.

On 16 February 2012, Barclays launched in the UK its person-to-person (P2P) service for sending and receiving money via mobile phones. Barclays Pingit service allows users to send and receive money in near real time, for free, to and from anyone with any banking account and mobile phone number in the UK. The service is available for iPhone, Android and BlackBerry devices alike. However, initially, only Barclays customers will be able to use the app. It will be made available in March to other UK banks' customers.

Given that similar schemes have long been available elsewhere (in Africa, Asia, Australia, Europe, the UK (via PayPal) and the US) the service is not new.

Gartner however, views the new Barclays mobile P2P payment app as important because it could be a sign of a tipping point in the battle between the banks and mobile network operators in the mobile payments arena.

If the app becomes popular, Barclays could gain a significant early-mover advantage and establish a launch-pad for further mobile payment services.

Gartner believes that the Barclays solution addresses features that are key for mobile payment success, namely;
  • Focusing on specific customer payment needs rather than trying to meet all needs. 
  • Targeting a market where neither mobile operators nor nonbank providers such as PayPal or Google have yet established a foothold. 
  • Using the mobile number as the identifier but including fraud management and protection of customer data. 
  • Leveraging a modern, near-real-time bank payment system. 
  • Making the system open, available to any customer from any bank. 
  • Making it free to payers and recipients. 
Despite the lack of fees for managing the payments, Gartner says that Barclays will still benefit from this new service.

These benefits include;
  • Blocking entry to the market by mobile network operators and other competitors. 
  • Driving up payment volumes through its bulk payment gateway (so trimming per-transaction costs across the bank) 
  • Developing a customer database that it may potentially tap into to sell other services, and 
  • Paves the way for a future "digital wallet" mobile offering.

Friday, 2 March 2012

Google’s new policy raises a storm

As of 1 March Google has adapted a single policy across all the services they offer.

Last January, Google said it was going to simplify its approach to privacy by consolidating its 60 or more different privacy policies across its various services into one.

This change of policy has created an outcry and now Google is in the firing line of regulators who are claiming this violates data privacy laws.

What a ruckus it has caused, with others including the Europeans Union jumping up and down making accusations that EU law has been broken. The European commissioner of justice has said that Google was"sneaking" citizens' privacy away with its new policies and appears to be ignoring data protection treaties,

Find out more by watching this CNN report.

Thursday, 1 March 2012

P2P payments: Amex launches Serve app on Facebook

American Express has released a Facebook app for its Serve digital wallet platform that allows its customers to send, receive and request money from directly within the social network.

To make a payment, registered Serve users choose a beneficiary (Facebook friends are automatically populated directly into the app's interface) to send money to, enter the dollar amount, and click “send”.

Once completed, a message is immediately posted to the recipient's Facebook wall providing directions on where to collect their money or to sign up for Serve. Users can also request money through the app, picking the relevant Facebook friend who owes them and sending a request.

Last November PayPal introduced a similar app that lets users send money to friends within the social network.

 
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