Improving Bank Onboarding, Cross-Selling and Retention With Personalized Video

“At a time when self-service banking models are replacing one-to-one interaction, personalized videos can provide a highly engaging and relevant communication option that can improve engagement, increase sales and reduce churn. Combining real-time data with highly customized content, marketers can turn big data insights into differentiated 'wow' experiences.” 

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Mobile money may seem like a hot concept, but consumers aren't warming to it

“At the world's largest cellphone trade show, in Barcelona last week, the 70,000 attendees were encouraged to use their cellphones —instead their keycards— to get past the turnstiles at the door. But very few people took the chance to do that. The process of setting up the phone to act as a keycard proved too much of a hassle.” 

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What we are reading … 6th March 2013

iPhone piggy bank predicts how well you'll do in life http://cnet.co/Z4bkJb

Central banks 'cannot resolve crisis without govt action' http://dld.bz/cmZGF

Don't Worry About Goldman, They'll Figure Out This Volcker Rule Thing http://dld.bz/cmZGC

Charities suffer amid mobile payments muddle http://www.thelocal.se/46470#.UTGPIjxOCKS.twitter

Kenya's M-Shwari crosses Ksh1 billion in mobile banking transactions a month http://dld.bz/cm5Td

Over half of corporates have no SEPA idea http://shar.es/jEEoC

HSBC pays $4.2bn for fines and mis-selling in 2012 http://bbc.in/14jskN9

Consumer Appetite for Comprehensive, Mobile PFM Grows http://twb.io/VhPX9o

African mobile money adoption soars - GSMA http://www.finextra.com/News/FullStory.aspx?newsitemid=24596

How much data can police swipe from suspects' phones without a warrant? http://dld.bz/cm5SX

Risk In The Supply Chain A Growing Concern for Banks and Regulators http://twb.io/ZI9yOE

Consumers still trust branch, ATM and online banking over mobile banking

“Through all the Mobile World Congress hoopla over corporate alliances, open platforms, new players and all the rest, it seemed that the least ink (or electrons, as the case may be) covered one of the most important aspects of mobile banking and payments: Consumer acceptance.” 

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Moven: From Mobile Banking to Mobile Money

“February is definitely a pivotal month for the start-up previously known as Movenbank, having changed it's name to Moven, winning the best of show honors at Finovate Europe and gearing up for a February 25 closed beta launch of its mobile-optimized financial services application.

Founded by Bank 3.0 author Brett King, with $2.4 million in seed funding, Moven is the latest but not the last in a plethora of unique banking alternatives including Simple™, GoBank™ and Bluebird™.” 

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What we are reading … 5th March 2013

Is Apple Killing Off This Key Technology? http://wallstcheatsheet.com/stocks/is-apple-killing-off-this-key-technology.html/

When Your Broker 'Outs' You http://on.wsj.com/YQj1ob

Over 30 Million Sign Up for Mobile Banking http://dld.bz/cm5SN

10 considerations for BYOD cost/benefit analysis http://dld.bz/cm5SM

Is now the time for major regulatory change? http://www.finextra.com/Community/FullBlog.aspx?blogid=7419

US judge orders cut in Samsung payout to Apple http://bbc.in/YHLF97

Benefits of bringing mobile banking to the unbanked http://gu.com/p/3evp7/tw

Mobile work: Two challenges we need to overcome http://dld.bz/cm5SE

Google, Digital Mailboxes and the long tail of eBilling http://www.finextra.com/Community/FullBlog.aspx?blogid=7420

Mergers and Acquisitions - A Focused Approach

IBERIABank Corporation board Chairman William Fenstermaker shares his insight on how his management team and board developed a long-term strategic plan focused on Mergers & Acquisitions.