Citadel Advantage Training - take a look at what is coming up

Attending a Citadel Advantage training course will ensure you are up-to-date with current trends and know-how to deal with the critical issues arising in the current economic climate. Our courses, developed with and delivered by our team of experienced trainers, who are practitioners of long standing in their field, are well-known for being highly practical and topical, really giving the knowledge you need to prepare and succeed in the coming year.

To see what is running over the next few months <<CLICK HERE>>

The Money Trap

How banks lure the man-in-the-street into debt. A BBC Documentary exposing some unpleasant aspects of the UK’s financial system.

Be Careful or Big Data Could Bury Your Bank

“The McKinsey Global Institute says that 15 out of 17 business sectors have more data stored per company than the U.S. Library of Congress. Dealing with this data is no longer a strategic choice for banks, but a competitive necessity, and that's challenging banks to not only harness the information they have, but make decisions on what to discard.” <<READ MORE>>

Phishing Schemes Continue to Proliferate: Report

“Schemes to steal personal information from consumers via email continue to climb while banks remain caught in the crosshairs.

So-called phishing attacks rose 59% in 2012, to roughly 445,000, from a year earlier, according to a report published recently by RSA, a digital security firm.

Losses from the attacks, which use emails that purport to be from legitimate senders to lure consumers into supplying passwords, credit card numbers and other details of their financial lives, rose 22% from 2011, to $1.5 billion.” <<READ MORE>>

What we are reading … 25th January 2013

Smartphone as an Authentication Tool http://dld.bz/caFTB

Card Transaction Data is Rich, Who Will Help Users Mine It? http://shar.es/4LGZr

Are Banks in Danger of Losing the Checking Account? http://shar.es/4LcPX

Secrets of the Online Retailers, and What It Means for Credit Unions http://shar.es/4LcZt
The Real Reason to Worry About Basel III Liquidity Rules http://dld.bz/camCV

Lloyds Whistleblower Says Bank's Business Continuity Plan is Flawed http://twb.io/XBFN0U

Tycoons Shunning Financial Services as They Get Richer http://twb.io/W2v3d3

Rethinking Multifactor Authentication http://bankinnovation.net/2013/01/rethinking-multifactor-authentication/

Credit Card Hacks That You've Never Tried http://www.mybanktracker.com/news/2013/01/17/credit-card-hacks/

Three Social Media Goals Banks Can't Ignore in 2013 http://dld.bz/ca2VA

Are we ready for m-banking?

“I became the proud owner of the coveted iPhone and straightaway got down to business, enabling M-banking on my bank account. After installation I was mighty pleased at the prospect of being able to transact from the comfort of my home or office. The actual experience, however, was a different story altogether. “ <<READ MORE>>

The Empty Promise of Big Data

“Aite Senior Analyst Ron Shevlin knows a thing or two about data analytics. He’s crunched numbers in the banking industry for 20 years, and he says financial institutions should purge the term “big data” from management discussions. Here Shevlin outlines three reasons financial marketers should dodge the “big data” trap.” <<READ MORE>>