As Fraud Increases, Call Centers Become Key Security Battleground for Banks

“Fraud is just a phone call away for most banks today.

 In a shift, call centers have become the weakest link in banks’ security chains, rather than online banking platforms, according to experts.”<<READ MORE>>

Lessons of a Failed Startup

“In courting the underbanked, even smart innovations can be tripped up by regulations.

If death certificates were given to failed financial services startups, the certificate for TandemMoney might list the cause of death as ‘unwelcome scrutiny from federal banking regulators’." <<READ MORE>>

What we are reading … 11th January 2013

FDIC on Mobile Payments Risks http://dld.bz/bXQ8h

The Death Of Cash Is At Least 190 Years Away http://www.finextra.com/Community/FullBlog.aspx?blogid=7254

Multitasking http://www.mindtools.com/pages/article/newHTE_75.htm

Financial services industry to bring operations home in 2013 http://www.finextra.com/Community/FullBlog.aspx?blogid=7261

Pakistan - Mobile banking accounts touch 1.8 million mark http://dld.bz/bXB6Z

The euro crisis no one is talking about: France is in free fall http://finance.fortune.cnn.com/2013/01/09/france-economy-crisis/

Eight charged over HBOS fraud and money laundering case http://dld.bz/bYnYC

What Will Replace the Password? http://www.americanbanker.com/video/what-will-replace-the-password1055698-1.html

Breaking Bad Habits http://www.mindtools.com/pages/article/bad-habits.htm

Five things you should know about Google Analytics http://dld.bz/bXB6T

Reasons For the Different Types of Risks Faced by Banks http://dld.bz/aKbrP

The Libor scandal: Year of the lawyer http://econ.st/YWZcsf

Managing Bank Operations Risk http://dld.bz/aKbrB

Future Upgrades You’ll Find in Your ATM

“Financial innovation is spreading to a banking device that all consumers, both young and old, are familiar with: the ATM. More ATM manufacturers are expanding the capabilities of ATMs, and you could be using them soon.

This week at the Consumer Electronics Show, Diebold demonstrated two features that bank customers might see in the next generation of ATMs. Diebold is a manufacturer of ATMs for many U.S. banks and credit unions.” <<READ MORE>>

What we are reading … 10th January 2013

Six tips for a successful project manager transition http://dld.bz/bXB6E

Bad Data Makes Bad Decisions http://www.pymnts.com/commentary/nfc-stats-fact-or-fiction/#.UOzlNYpUZFQ.twitter

What Fears Do Banks Have With Basel III? http://wallstcheatsheet.com/stocks/what-fears-do-banks-have-with-basel-iii.html/

SEC probes Ernst & Young over audit client lobbying http://dld.bz/bYb5M

Mobility Matters: Login-Free Mobile Banking? http://dld.bz/bXB68

BofA and other US banks agree multibillion Fannie Mae compensation settlement http://dld.bz/bYb5H

Mobile Payments a 'No-Brainer' for Small Businesses http://shar.es/4puMi

Charges brought in HBOS corruption case http://bbc.in/UHFkJZ

Swaps Glitch May Penalize Foreign Banks http://dld.bz/bYb5G

Zimbabwe: Ecocash Brings Relief to Rural Folk http://shar.es/4W5CT

Managing Bank Liquidity in Real Time http://dld.bz/aKbrt

Real-Time Enabled Banking Transformation http://www.finextra.com/Community/FullBlog.aspx?blogid=7251

HSBC Shrinks Branch Size, Courts Wealthy with House Calls http://dld.bz/bXdfy

UK will embrace paying via mobile phones in 2013, predicts Vodafone boss Vittorio Colao http://soc.li/GzwZgjO


HyperSmash.com

New ATM Mimics User Experience of Mobile Devices

Diebold’s new automated teller machine takes its inspiration from the user experience of mobile devices. Will it help the modern generation fall in love with the fusty old ATM?

Diebold premiered the device at the Consumer Electronic Show in Las Vegas.

You Call That Liquid? New Basel III Liquidity Rules Ineffectual

How do you get 27 countries with different cultures and political systems, often at different points of the credit cycle, to agree on a reform plan for the global financial system?

Answer: By watering it down. <<READ MORE>>