Showing posts with label Natwest. Show all posts
Showing posts with label Natwest. Show all posts

Friday 19 June 2015

NatWest’s latest glitch is a perfect metaphor of problems facing UK banks


From The Telegraph -

“Last week Bloomberg published a superb article (although, at 38,000 words long, you could more accurately describe it as a book) about computer source code. This may be a subject that you – like me – have assiduously chosen to avoid. Well, more fool us, according to Bloomberg.

The premise of the article/essay/thesis is this: business executives should, regardless of their specific role, have at least a rough idea of how computers, websites and IT systems work. If you don’t, your ignorance will be used against you.

As Paul Ford, the author of the article, puts it: “For your entire working memory, some internet thing has come along every two years and suddenly hundreds of thousands of dollars (inevitably millions) must be poured into amorphous projects with variable deadlines … no matter how tightly you clutch the purse strings, software finds a way to pry open your fingers.”

In no other industry does this ring truer – does technology burn more cash and more frequently go haywire – than banking. Exhibit A: the Royal Bank of Scotland, whose gremlins are particular pernicious critters.”

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Thursday 28 August 2014

FCA fine gives context for Natwest over-compliance


From FT Advisor Blog

“Earlier this year, we revealed that Royal Bank of Scotland lender Natwest was provoking adviser ire with new affordability tests that went well beyond the demands of the regulator under the Mortgage Market Review.

In particular, the bank was one of several cited for refusing a remortgage request for a couple who were downsizing their loan and thus reducing their borrowing, in the process disregarding the transitional rules the sector had fought for that were designed to prevent such perverse outcomes.”

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