Banks have always been at the forefront of the digitization revolution. Internet banking became a reality as early as the 1990s. Mobile banking was possible by the early 2000s. The last two decades have seen several digital innovations that have made banking more accessible to customers. Fintech apps and platforms have just added to the convenience of customers.
The COVID pandemic has given a push to the banking ecosystem to rapidly embrace digitization. We take a look at the digital technologies that have transformed the way we bank.
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