Monday, 5 April 2021

What are the most important Mobile Banking features?

More than three-quarters of Americans who have a smartphone are now mobile banking users.

Mobile banking adoption is now very common among Gen Zers and Millennials (ages 21 to 40) with 88% of each of the two generations accessing their bank accounts using a mobile device.

The adoption rate dips slightly to 78% among Gen Xers (41 to 55 years old), and then drops to 57% of Baby Boomers and 41% of smartphone-owning Seniors.

So, with Mobile Banking's huge and growing popularity what features are folk using?

Well—an overwhelming majority of mobile banking users use the app to check their account balances. Nearly two-thirds transfer money between accounts and pay bills, and roughly four in 10 deposit checks, send money to other people, and view their statements.

Find out more in Ron Shevlin's "The 12 Most Important Mobile Banking Features (And Why No Bank Can Have Them All)" HERE


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