Sunday 10 January 2016

Grasping the Big Picture of the HSBC Outage


From PYMNTS.com

“Getting back to the grind after a few weeks of holiday fun and relaxation is tough for anyone. But for thousands of HSBC customers, the start of the new year was especially brutal as the bank’s online personal banking service was knocked offline amid technological glitches — a fiasco that lasted for two days and marked the second time in as many years that Europe’s largest bank found itself apologizing to customers for technological issues.”

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