Public 2-Day Session
15/16 March, 2016 - Dubai, United Arab Emirates
This course provides an introduction to e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike.
Rapid technological changes in recent years have revolutionized the way banking services and products are delivered to consumers, small businesses and corporates alike. We are all familiar with how the Internet, the Mobile-phone and Smartcards have changed our lives.
These new innovations hold great promise for banking and bank operations in both developed and emerging economies. To innovative, progressive, go-ahead banks these changes, known collectively as e-Banking (and to some as Digital Banking) hold great promise to change the way banking operations are carried out. And with that change will come new processes, procedures and business models.
On the positive side these changes present vast business opportunities for banks while on the flipside they have dramatically modified and in some cases increased many of the traditional risks associated with banking activities.
In this course we review the world of e-Banking and shows how e-Banking may be harnessed to the benefit of bank and customer alike. This course has been tailored to be equally of value in the development of e-Banking/ Digital Banking in both developed and developing economies.
Electronic banking carries its own unique characteristics, which sometimes increases and modifies some of the traditional risks associated with banking activities. These characteristics include:
- Extraordinary speed of change related to technological and customer service innovation,
- Universal and global nature of open electronic networks,
- Integration of electronic banking applications with legacy computer systems,
- Increasing dependence of banks on third parties that provide the necessary information technology on which electronic banking depends.
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