“Managing operational risk is a challenge, particularly in an evolving industry where new products bring new risks and consideration for the business. There is no silver bullet for risk management in mobile money because the level of investment, resources and policies will heavily depend on stage of development, market context, and an operator’s own appetite for risk. This variability makes creating “best practice” in risk management a difficult task.
However, while there is not one singular approach to running risk management in mobile money, the tools that operators use to identify and evaluate risks can be consistent. Today, we are delighted to be releasing the first version of a risk toolkit that operators can use to identify, evaluate and manage key risks in mobile money.”
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