“A technological revolution is under way in banking, with computers lined up to replace humans in branches.
Intelligent machines could replace human bank staff in high street branches within five years, the Telegraph has learnt.
Several major banks are understood to be in talks to introduce "express" branches, which would be similar to self-service checkouts in supermarkets. These smaller outlets would be almost completely devoid of human interaction.
If trials are successful, the new format is likely to be adopted across Britain, sources said, with larger branches slimmed down and staff numbers reduced in branches.
Intelligent machines could replace human bank staff in high street branches within five years, the Telegraph has learnt.
Several major banks are understood to be in talks to introduce "express" branches, which would be similar to self-service checkouts in supermarkets. These smaller outlets would be almost completely devoid of human interaction.
If trials are successful, the new format is likely to be adopted across Britain, sources said, with larger branches slimmed down and staff numbers reduced in branches.
