ATM or real teller - its your choice. The ATM is taking on a new roll; that of providing a human interface to the client at remote locations to handle a huge range of tasks that traditionally are handled at the old fashioned bank branch.
While these new ATMs still function as traditional ATMs the touch of a button will get you a real teller (in video image) to assist or attend to your banking needs.
Here is a video ATM that is being rolled out by banks such as Dollar Bank in the US.
Thursday 4 July 2013
ATM or RBB (Remote Banking Branch)?
Labels:
ATM,
banking,
banks,
financial innovation,
innovation,
retail banking