“Recent months have seen banks and other financial services hit by a variety of software faults.
In January alone we have seen the Lloyds Banking Group's use of the Faster Payments System - designed to speed up cash transfers - hit by a glitch delaying wage and bill payments; a malfunction with PayPal's Instant Payment Notifications cause some users to face duplicate charges; and US stock exchange operator Bats Global Markets acknowledge that a "system issue" meant over 400,000 trades had failed to fulfil its best-price guarantee. The money men appear to be accident prone.” <<READ MORE>>
Sunday 3 February 2013
Why banks are likely to face more software glitches in 2013
Labels:
bank,
operational risk,
payment system