Monday 25 February 2013

Inside Wells Fargo’s Customization of the ATM Experience

What’s the real story behind Wells Fargo & Co.‘s roll out this week of its automated teller machine interface? The updates aim to tailor the ATM experience to the individual user, based on that user’s transaction history. Alicia Moore, Wells Fargo’s head of ATM banking, told “Bank Innovation” 

 
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