‘Banking Hours’ Rendered Moot by Mobile Banking: Deloitte

The old term 'banking hours' has been rendered moot by mobile technology, as financial customers expect to access their account information 24/7 from their home, office or smartphones. Financial institutions, keen to grab their share of what is expected to become a $400 billion industry by 2015, are developing mobile initiatives which can reduce costs, increase revenue and create a more integrated user experience for their customers.