Some key elements of video ATM technology include:
- Providing customers with real-time, face-to-face video access to live tellers
- Using bank staff as the tellers for remote locations
- Allowing members customers to conduct all transactions that are usually only available at a typical branch facility on a remote basis.
In reality, a video ATM if configured correctly can turn the access point into a fully functioning branch.
Here’s a demo of manufacturer “uGenius” video ATM product.