RBS and NatWest ATM cash withdrawals go cardless via mobile banking app

Customers of UK banks RBS and NatWest can now ditch their debit cards for their mobile phones. Using a new mobile banking app, customers of these two banks can use the ‘GetCash’ service to draw cash from ATMs without needing a debit card.

Through the app RBS and NatWest customers who request cash receive a 6-digit pin on their mobile. This code can be entered at an ATM, and once the amount of cash requested has been confirmed, funds are dispensed.

Customers using the service can choose an amount from £10 to £100 that they would like to withdraw from within the app. The secure cash code or Pin that is generated is valid for 3 hours and can be used at any RBS, NatWest or Tesco cash machine to withdraw the cash. Customers can use this cash code directly or text it to someone else, such as a spouse, friend or offspring.

RBS and NatWest already offers an emergency cash service for customers who lose their debit cards. For customers enrolled for online banking access they can draw up to £300; non-registered clients can get up to £60 to tide them over. RBS and NatWest say that nearly 60,000 customers have already used this service in 2012.

The ‘GetCash’ mobile app is just taking the emergency cash service one step further. “After positive feedback we’re extending the availability of this service to the 2.4 million customers who already have the RBS and NatWest banking app on their phone,” the RBS said in a statement.