February 2011 Courses – Johannesburg & Athens

This coming February Citadel Advantage is offering three courses aimed at banking and financial service professional, focused exclusively on current developments in the Payments and Risk Management fields in Johannesburg, South Africa and Athens, Greece.

14 & 15 February 2011 - “REMITTANCES - CREATING VALUE”

Two separate venues …….

Johannesburg, South Africa and Athens, Greece

For banks and payment service providers, migrant remittances are the single biggest untapped source of potential revenues.

But to benefit from this vast sea of payments, banks and financial institutions need to gain a clear understanding of:

• What remittances are and how they work,
• The nature of the market,
• The market’s geographical spread,
• The customers for remittance services,
• The difficulties that both migrants and their beneficiaries face in the sending and the receiving of these funds, and
• How new initiatives and technology are changing the remittance landscape.

This course is fully updated to include all the latest developments in the industry as well as new payments technologies and is being offered simultaneously in Johannesburg, South Africa & Athens, Greece.

For details about the JOHANNESBURG course click here.

For details about the ATHENS course click here.

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16 & 17 February 2011 - “RISK MANAGEMENT - FOCUS ON FRAUD”

Johannesburg, South Africa

Fraud can be extremely difficult to detect and studies show that most fraud occurs from or through trusted insiders. How aware are you or employees of fraud? Do they have a clear understanding of the role they play in detecting fraud? Do they understand you organization’s fraud policies and procedures?

“Risk Management - Focus on Fraud” is a 2-day intensive course on fraud and how it presents huge challenges for banks, requiring them to radically modify behavior and increase their vigilance in many of the traditional risks associated with banking activities.

For details, please click here.

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16 & 17 February 2011 - “MOBILE BANKING LAID BARE”

Athens, Greece

Today, there are thousands of mobile banking pilots in operation around the world. Many of them second-rate and many of them are going to fail! Many banks are going to burn their fingers and many more are going to lose a considerable amount of money and face.

So, what makes a Mobile Payment Banking System successful?

The Mobile and Electronic Banking scene today illustrates the complexity and diversity of the mobile payments market. In particular it highlights the different approaches between developed nations focusing on solutions utilising existing banking infrastructures verses developing nations currently implementing more proprietary mobile network operator driven solutions.

Join us in Athens, Greece on the 16 & 17 February 2011 for our “Mobile Banking Laid Bare” workshop to discover the answers to these and many other questions on this hot topic.

For details, please e-mail our Course Coordinator at sharon@citadeladvantage.com