Is Facebook a truly innovative organization?

Clayton Christensen, of the Harvard Business School, says that Facebook is not yet a truly innovative company. Watch this video to find out why.

Barclays coming Mobile Banking smartphone app

Aimed at allowing Barclay’s UK customers to manage their money on the move the bank is promoting its upcoming release of its mobile banking app. In the promotion Barclays state, “We know you've been waiting for our Mobile Banking app to arrive, so we're currently giving our customers the option to provide their UK mobile number to receive a text message from us to let you know when it's available to download, so you can be one of the first to use it”.

Here is a preview. 

PayPal on the UK High Street – Four major retailers sign up

PayPal has signed deals with four major UK high street retailers that will see customers able to make in-store payments using their mobile phones. The service launches nationally on the 31st May 2012

PayPal customers in the UK will be able to use their smartphones to pay for their shopping at four major high street retail stores: Coast, Oasis, Warehouse, and Karen Millen.

Customers download the PayPal InStore app, link it to their PayPal account and set up a PIN for security. In store, the app generates a unique barcode and transaction number, which the shop cashier scans to take payment from the customer's PayPal account.

US lawyers recruit mortgage brokers to find plaintiffs, sue banks

A Los Angeles law firm shows how attorneys and mortgage brokers are working to get around the sprit, if not the intent, of regulations designed to protect troubled homeowners.



You can read the full article HERE.

The Citadel Advantage Daily

You can now keep up to date with current developments in the world of banking, back office operations, operations risk and much more.

Visit the “Citadel Advantage Daily” page on our blog or subscribe directly by following this LINK and clicking on the “SUBSCRIBE” button on the upper right hand corner of the new web-page opens in your browser.

Hackers ply new tactics against banks, business customers

Social engineering attacks — also known as phishing and spear-phishing — are on the rise against banks and their corporate customers. The stakes are high and rising for both. 

Ekosysystem – Mobile banking India

Five years’ ago, Abhishek and Abhinav Sinha created a software program that allows migrant workers in cities across India to send money to their families using a mobile phone. Now their company, Eko Financial Services, is working with two major banks, the State Bank of India and ICICI, India’s second largest bank, to offer financial services to poor and low income customers using local corner stores, pharmacies, and airtime resellers as agents. By harnessing the huge potential of domestic remittances as an anchor product, Eko hopes to tap a huge potential market in India, where three quarters of the 1.25 billion people live on less than $2 a day.

Mobile banking is just one of the reasons India is a place to watch for innovations in financial inclusion. This short film profiles one such innovation, Eko, to see how businesses chasing the fortune at the base of the pyramid are serving the needs of poor customers in India.

The future of banking in the digital age

Two senior correspondents from The Economist discuss how new technologies will affect the future of retail banking.

JPMorgan scandal puts focus back on Operational Risks

Operational problems involving people, processes and systems are now a greater danger to big banks than credit risk, according to US CurrencyComptroller Thomas Curry.