How to Keep Mobile Banking from Becoming a Bust

“The establishment of mobile banking gained momentum in 2012 thanks to two major factors: Smartphones have become the norm, and it's easier than ever to develop more powerful and more secure apps.
As customers continue embracing banking from their phones and tablets, retail bankers should keep the following points in their mind to truly maximize the benefits of mobile banking.”

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What we are reading … 22nd February 2013

Basel Committee 'considering capital requirement reforms' and issues FX guidance http://dld.bz/cjkYy

Safaricom gets vendor to run higher capacity M-Pesa platform in Kenya http://shar.es/YFhg0

Wells Fargo overhauls ATMs for personalised service http://www.finextra.com/News/FullStory.aspx?newsitemid=24558

Mobile payments at 'the world's best bar' http://dld.bz/cjkPg

New PCI Guidance for Mobile Payments http://dld.bz/cjkKV

UK needs to take action to prepare for extreme solar weather events http://www.continuitycentral.com/news06643.html

Mobile Banking by Voice Next Up? http://dld.bz/cjkDp

A tiered approach to BYOD control http://www.continuitycentral.com/feature1049.html

A personalised ATM?

Wells Fargo has introduced a new ATM interface that can be personalised to customer requirements.

The new ATMs has customised screens based on customer preferences and “favourites” that are highlighted on the screen. This is based on the customer’s personal usage of the banks ATMs. Another tool called “ATM Cash Tracker” allows customers to visually track their monthly withdrawals and appears on the main screen automatically. The tool allows customers to set a monthly withdrawal target and view details about how much they withdrew the prior month and their average over the past 12 months.

The new interface has alraedy been introduced on more than 500 machines and will make its way onto all 12,000 Wells Fargo ATMs by May.

Banks boost mobile banking efforts

“More financial institutions are promoting their mobile banking offerings as a way to attract customers and also reduce expenses related to customer service calls and branch visits.

While mobile banking has been around for five or six years now, The Wall Street Journal said banks are boosting their efforts to add new features, such as bill-paying capabilities, as customers become more comfortable using their mobile phones to conduct basic financial transactions.”

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India: What’s holding us back from using mobile banking?

“If data were to be believed, a lot of you would have graduated from using Internet banking to mobile banking already but a lot of us have still not made the leap.

Though the number of transactions through mobile banking increased by 64% in the April-December 2012 period, according to data from the Reserve Bank of India (RBI), 67% of overall banking transactions still happens through cash, according to a 2011 Deloitte-Assocham study.

So what’s holding us back from using this mode of convenience in a big way?”

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What we are reading … 21st February 2013

Dilution of Basel III Threatens Global Financial Stability http://dld.bz/chE8w

Why don't banks pay me for going paperless? http://shar.es/YipVC

Visa to launch cloud, NFC payments in UK this year http://dld.bz/chE8v

A BYOD project management primer http://www.techrepublic.com/blog/project-management/a-byod-project-management-primer/5583

Cyber threats require a risk management approach http://www.continuitycentral.com/feature1050.html

EU policymakers set to discuss banking bonus cap http://dld.bz/cjk8q

Digital the future of banking: Absa http://businesstech.co.za/news/banking/31676/digital-the-future-of-banking-absa/

Poor Social Media Practices can Negatively Impact a Bank's Bottom Line http://dld.bz/chE8n

Is Mobile Banking Ready For Business?

“Though mobile has become an indispensable channel in banking, it hasn't quite become a "must-have" among corporate customers.

Part of that is because of the limited screen size of most smartphones; corporate treasurers need to access large amounts of information, which could prove inconvenient and awkward to display on such a small device.”

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