A former Bank of America (BofA) programmer has been accused of stealing confidential files the day before he was due to be fired from the financial institution.
Rao Chalasani, an IT worker within the bank’s global markets portfolio management group, is alleged to have sent an e-mail to a personal account containing 21 files.
According to the law suit, Mr Chalasani is believed to have sent the message the day before the bank was due to announce 400 redundancies, including his own.
In the court papers, which were quoted by Reuters, the bank said: “The files attached to [the] defendant's email all contain confidential and proprietary, non-public information concerning BofA, including profit and loss figures for different lines of its businesses throughout the world.”
The files are thought to have contained information on the bank’s “current trading positions in numerous securities and the company's assessment of risk”.
BofA discovered the message as part of a security review into large files sent by company employees to outside e-mail addresses.
The bank announced it was to make cuts to its investment banking division in September.
Wednesday, 13 October 2010
Tuesday, 12 October 2010
Road Trip or Staying Put? Why training in-house makes sense
By Richard Barr – Principal Associate at Citadel Advantage.
The benefits of in-house training are obvious yet few managers explore that option. An organization’s staff is its greatest asset. In-house training allows an organization to minimize costs while increasing its effectiveness and impact on staff.
A quick internet search shows that a 2-day public training course for the banking sector, in Europe, cost on average EUR 1,665 per person (I found it to be between EUR 1,495 & EUR 1,995), but you also need to cover other expenses such as hotel, airfare & per diem allowances. So rather than write a book on the benefits of in-house training, I’m going to let the financial numbers prove my point.
Let’s use the modest quantity of 10 participants to train.
On top of that you need to add lost days for travel time.
Now let’s bring the trainer to your location and look at the costs of training those same 10 employees in-house. It’s a little trickier to find outside sources so I’ll use what my firm charges, as well as show the other expenses.
And ZERO lost days for travel time.
That’s EUR 8,895 vs. EUR 22,150 ! By holding an event in-house with the same course, same trainer, and same participants you are going to save yourself EUR 13,255. You are going to pay a mere 40% of what a public course will cost.
Now let’s expand that number of participants by 7 times. How much more one can save by training in-house? I can tell you because we’ve had clients do just that.
The benefits of in-house training are obvious yet few managers explore that option. An organization’s staff is its greatest asset. In-house training allows an organization to minimize costs while increasing its effectiveness and impact on staff.
A quick internet search shows that a 2-day public training course for the banking sector, in Europe, cost on average EUR 1,665 per person (I found it to be between EUR 1,495 & EUR 1,995), but you also need to cover other expenses such as hotel, airfare & per diem allowances. So rather than write a book on the benefits of in-house training, I’m going to let the financial numbers prove my point.
Let’s use the modest quantity of 10 participants to train.
- The fee on a public course is 10 people X EUR 1,665 = EUR 16,650.
- Unless you’re lucky enough to have the desired course where you’re located hotel accommodation for 10 people in a reasonable establishment for 2 nights would cost another EUR 150 per night per room, equaling EUR 3,000.
- Airfares vary greatly but let’s say you’re using one of the budget airlines so each ticket is a mere EUR150. We times that by 10 people to get EUR 1,500.
- Let’s do ground transport on a budget as well and use bus, train or underground to get to & from the airports, as well as between our hotel & course venue. Let’s use the miserly sum of EUR 50 per person or EUR 500 for the group.
- People have to eat. Lunch is usually covered in the course fees and breakfast at the hotel. This leaves Dinner. Let’s be mingy on that and only give each employee EUR 20 per day. That’s EUR 25 X 2 days X 10 people = 500.
On top of that you need to add lost days for travel time.
Now let’s bring the trainer to your location and look at the costs of training those same 10 employees in-house. It’s a little trickier to find outside sources so I’ll use what my firm charges, as well as show the other expenses.
- 2-day training course for 10 participants, including trainer’s airfare, ground transport & per diem allowance is EUR 6,995.
- 3 nights hotel for the trainer is EUR 450.
- Printing of course materials 10 staff X EUR 25 = EUR 250.
- If you have a conference room on premises the venue is “Free” if not, you’ll need to rent a training room. Regus does that nicely & we’ve used them on occasion. The 2 days including breaks (coffee/tea & biscuits) and lunches would cost about EUR 1,200.
And ZERO lost days for travel time.
That’s EUR 8,895 vs. EUR 22,150 ! By holding an event in-house with the same course, same trainer, and same participants you are going to save yourself EUR 13,255. You are going to pay a mere 40% of what a public course will cost.
Now let’s expand that number of participants by 7 times. How much more one can save by training in-house? I can tell you because we’ve had clients do just that.
- Public course: 70 people would cost a whopping EUR 155,050.
- In-house: 70 people is too many for a successful course so we split the 70 staff members into three groups and held the same course 3 times in succession. Total cost to the client EUR 29,900.
oOo
For details of how we can help you with your training needs please feel free to contact Richard directly at richard@citadeladvantage.com or at courses@citadeladvantage.com
Labels:
training
Rwandan remittances up by 16% in 2010
Rwanda expects its citizens abroad to send back US$200 million in remittances this year, 16 percent higher than last year's $172.43 million, its deputy central bank governor said on this week.
Claver Gatete of Rwanda's Central Bank said in an interview that remittances was $126.07 million as of July 2010, thanks to changes in rules aimed at simplifying the process.
"Given the fact that we are at this level, we are going to way exceed the money we received last year, projecting to reach $200 million. This is because we have liberalized the process and the maximum amount," Gatete said.
Prior to 2009, individuals were allowed to send a maximum of $2,000 through money transfer agents like Western Union, while sums above that had to go through a bank account.
"Money sent through Western Union and MoneyGram was $28.7 million, through commercial banks was $22.9 million and $74.5 million was moved through forex bureaus in the first seven months of this year," said Gatete, of the money sent by July this year.
Under the new rules which came into effect in 2009, there are no limits to the amount an individual can send back home through money transfer agents
The ministry of foreign affairs is yet to carry out a census to determine the number of Rwandans living out of the country but the central bank estimates the largest group, of almost 20,000, live in Belgium.
Last month, the bank said that it had put in place new payment service regulations to allow more local and international remittance service providers to participate in the business.
Previously, the agencies had to use banks to send and receive funds and some big players got the banks in exclusive contracts and blocked out other service providers.
The new rules remove these exclusive contracts and there has been a noted increase in the remittance figures, the central bank said in a statement.
A new fund called the Rwanda Diaspora Mutual Fund was licensed and launched in December 2009 with an intention to have it list securities on the Rwanda over-the-counter market, the bank said.
"A number of Rwandese living abroad have expressed their desire to invest in government securities. Process is underway to facilitate them (to) participate in the October 2010 issuance," it added in the statement.
Claver Gatete of Rwanda's Central Bank said in an interview that remittances was $126.07 million as of July 2010, thanks to changes in rules aimed at simplifying the process.
"Given the fact that we are at this level, we are going to way exceed the money we received last year, projecting to reach $200 million. This is because we have liberalized the process and the maximum amount," Gatete said.
Prior to 2009, individuals were allowed to send a maximum of $2,000 through money transfer agents like Western Union, while sums above that had to go through a bank account.
"Money sent through Western Union and MoneyGram was $28.7 million, through commercial banks was $22.9 million and $74.5 million was moved through forex bureaus in the first seven months of this year," said Gatete, of the money sent by July this year.
Under the new rules which came into effect in 2009, there are no limits to the amount an individual can send back home through money transfer agents
The ministry of foreign affairs is yet to carry out a census to determine the number of Rwandans living out of the country but the central bank estimates the largest group, of almost 20,000, live in Belgium.
Last month, the bank said that it had put in place new payment service regulations to allow more local and international remittance service providers to participate in the business.
Previously, the agencies had to use banks to send and receive funds and some big players got the banks in exclusive contracts and blocked out other service providers.
The new rules remove these exclusive contracts and there has been a noted increase in the remittance figures, the central bank said in a statement.
A new fund called the Rwanda Diaspora Mutual Fund was licensed and launched in December 2009 with an intention to have it list securities on the Rwanda over-the-counter market, the bank said.
"A number of Rwandese living abroad have expressed their desire to invest in government securities. Process is underway to facilitate them (to) participate in the October 2010 issuance," it added in the statement.
Labels:
remittances
HSBC North America ordered to improve risk management processes
HSBC North America Holdings (HNAH) has received an order from the Federal Reserve to improve its risk management procedures.
HNAH, which is a subsidiary of the British bank HSBC, has agreed to the requests by the Fed and the Office of the Comptroller of the Currency.
Under the terms of the agreement, the bank now has 30 days to submit a detailed plan of how it will strengthen its compliance risk agreement.
In a statement, HNAH said: “These actions require improvements for an effective compliance risk management program across the company’s US business, including Bank Secrecy Act and Anti-Money Laundering compliance.”
The banking subsidiary has reorganized its reporting lines of communication in relation to its compliance program and increased investment in people, advisory services and systems surrounding compliance in response to the Fed’s request.
HNAH has also reduced its investment in areas which are not deemed central to its business.
HSBC Bank USA previously stated that HNAH was subject to an investigation by both US regulatory agencies and government bodies.
HNAH, which is a subsidiary of the British bank HSBC, has agreed to the requests by the Fed and the Office of the Comptroller of the Currency.
Under the terms of the agreement, the bank now has 30 days to submit a detailed plan of how it will strengthen its compliance risk agreement.
In a statement, HNAH said: “These actions require improvements for an effective compliance risk management program across the company’s US business, including Bank Secrecy Act and Anti-Money Laundering compliance.”
The banking subsidiary has reorganized its reporting lines of communication in relation to its compliance program and increased investment in people, advisory services and systems surrounding compliance in response to the Fed’s request.
HNAH has also reduced its investment in areas which are not deemed central to its business.
HSBC Bank USA previously stated that HNAH was subject to an investigation by both US regulatory agencies and government bodies.
Labels:
operations risk
Hong Kong RTGS adds new real-time features to its SWIFTNet platform
SWIFT, the Hong Kong Monetary Authority (HKMA) and Hong Kong Interbank Clearing Limited (HKICL) have announced that they have completed the migration of Clearing House Automated Transfer System (CHATS) payments to the RTGS platform via SWIFT with the addition of InterAct and Browse.
These new services have been live since mid July and provide interactive real-time query and response messaging to RTGS participants. Apart from other channels to access Central Moneymarkets Unit (CMU) services, with InterAct and Browse, the real time CHATS and CMU functions can now be done by the 151 RTGS participants and 163 CMU participants in a more interactive and user-friendly manner.
This new development will enable all banks to streamline their back office systems and will reduce annual maintenance costs, said Michael Velez from HSBC Hong Kong.
These new services have been live since mid July and provide interactive real-time query and response messaging to RTGS participants. Apart from other channels to access Central Moneymarkets Unit (CMU) services, with InterAct and Browse, the real time CHATS and CMU functions can now be done by the 151 RTGS participants and 163 CMU participants in a more interactive and user-friendly manner.
This new development will enable all banks to streamline their back office systems and will reduce annual maintenance costs, said Michael Velez from HSBC Hong Kong.
Thursday, 7 October 2010
In US foreclosure controversy, problems run deeper than flawed paperwork – Is this the start of Sub-Prime, Part 2?
Millions of US mortgages have been shuttled around the global financial system - sold and resold by firms - without the documents that traditionally prove who legally owns the loans.
Now, as many of these loans have fallen into default and banks have sought to seize homes, judges around the country have increasingly ruled that lenders had no right to foreclose, because they lacked clear title.
These fundamental concerns over ownership extend beyond those that surfaced over the past two weeks amid reports of fraudulent loan documents and corporate "robo-signers."
The court decisions, should they continue to spread, could call into doubt the ownership of mortgages throughout the country, raising urgent challenges for both the real estate market and the wider financial system.
For struggling homeowners trying to avoid foreclosure, it could mean an opportunity to challenge the banks they argue have been unhelpful at best and deceptive at worst. But it also threatens to leave them in prolonged limbo, stuck in homes they still can't afford and waiting for the foreclosure process to begin anew.
For big banks, "there's a possible nightmare scenario here that no foreclosure is valid," said Nancy Bush, a banking analyst from NAB Research. If millions of foreclosures past and present were invalidated because of the way the hurried securitization process muddied the chain of ownership, banks could face lawsuits from homeowners and from investors who bought stakes in the mortgage securities - an expensive and potentially crippling proposition.
For the fragile housing market, already clogged with foreclosure cases, it could mean gridlock and confusion for years. And there is concern in Washington that if the real estate market and financial institutions suffer harm, it could force the government to step in again. Attorney General Eric H. Holder Jr. said Wednesday he is looking into the allegations of improper foreclosures, and Sen. Christopher J. Dodd, chairman of the Senate banking committee, said he plans to hold hearings on the issue.
At the core of the fights over the legal standing of banks in foreclosure cases is Mortgage Electronic Registration Systems, based in Reston. The company, known as MERS, was created more than a decade ago by the mortgage industry, including mortgage giants Fannie Mae and Freddie Mac, GMAC, and the Mortgage Bankers Association.
MERS allowed big financial firms to trade mortgages at lightning speed while largely bypassing local property laws throughout the country that required new forms and filing fees each time a loan changed hands, lawyers say.
The idea behind it was to build a centralized registry to track loans electronically as they were traded by big financial firms. Without this system, the business of creating massive securities made of thousands of mortgages would likely have never taken off. The company's role caused few objections until millions of homes began to fall into foreclosure.
In recent years, the company has faced numerous court challenges, including separate class-action lawsuits in California and Nevada - the epicenter of the foreclosure crisis. Lawyers in other states have also challenged the company's legal standing in court.
Kentucky lawyer Heather Boone McKeever has filed a state class-action suit and a federal civil racketeering class-action suit on behalf of homeowners facing foreclosure, alleging that MERS and financial firms that did business with it have tried to foreclose on homes without holding proper titles.
"They have no legal standing and no right to foreclose," McKeever said. "If you or I did this one time, we'd be in jail."
Judges in various states have also weighed in.
In August, the Maine Supreme Court threw out a foreclosure case because "MERS did not have a stake in the proceedings and therefore had no standing to initiate the foreclosure action."
In May, a New York judge dismissed another case because the assignment of the loan by MERS to the bank HSBC was "defective," he said. The plaintiff's counsel seemed to be "operating in a parallel mortgage universe," the judge wrote.
Also in May, a California judge said MERS could not foreclose on a home, because it was merely a representative for Citibank and did not own the loan.
On the other hand, Minnesota legislators passed a law stating that MERS explicitly has the right to bring foreclosure cases. And on its Web site and in e-mails, MERS cites numerous court decisions around the country that it says demonstrate the company's right to act on behalf of lenders and to undertake foreclosures.
"Assertions that somehow MERS creates a defect in the mortgage or deed of trust are not supported by the facts," a company spokeswoman said.
But that's precisely what lawyers are arguing with more frequency throughout the country. If such an argument gains traction in the wake of recent foreclosure moratoriums, the consequences for banks could be enormous.
"It's an issue of the whole process of foreclosure having been so muddied by the [securitization] process," said Bush, the banking analyst. "It is no longer a straightforward legalistic process, which is what foreclosures are supposed to be."
Janet Tavakoli, founder and president of Tavakoli Structured Finance, a Chicago-based consulting firm, said that for much of the past decade, when banks were creating mortgage-backed securities as fast as possible, there was little time to check all the documents and make sure the paperwork was in order.
But now, when judges, lawyers and elected officials are demanding proper paperwork before foreclosures can proceed, the banks' paperwork problems have been laid bare, she said.
The result: "Banks are vulnerable to lawsuits from investors in the [securitization] trusts," Tavakoli said.
Referring to the federal government's $700 billion Troubled Assets Relief Program for banks, she added, "This problem could cost the banks significantly more money, which could mean TARP II."
Now, as many of these loans have fallen into default and banks have sought to seize homes, judges around the country have increasingly ruled that lenders had no right to foreclose, because they lacked clear title.
These fundamental concerns over ownership extend beyond those that surfaced over the past two weeks amid reports of fraudulent loan documents and corporate "robo-signers."
The court decisions, should they continue to spread, could call into doubt the ownership of mortgages throughout the country, raising urgent challenges for both the real estate market and the wider financial system.
For struggling homeowners trying to avoid foreclosure, it could mean an opportunity to challenge the banks they argue have been unhelpful at best and deceptive at worst. But it also threatens to leave them in prolonged limbo, stuck in homes they still can't afford and waiting for the foreclosure process to begin anew.
For big banks, "there's a possible nightmare scenario here that no foreclosure is valid," said Nancy Bush, a banking analyst from NAB Research. If millions of foreclosures past and present were invalidated because of the way the hurried securitization process muddied the chain of ownership, banks could face lawsuits from homeowners and from investors who bought stakes in the mortgage securities - an expensive and potentially crippling proposition.
For the fragile housing market, already clogged with foreclosure cases, it could mean gridlock and confusion for years. And there is concern in Washington that if the real estate market and financial institutions suffer harm, it could force the government to step in again. Attorney General Eric H. Holder Jr. said Wednesday he is looking into the allegations of improper foreclosures, and Sen. Christopher J. Dodd, chairman of the Senate banking committee, said he plans to hold hearings on the issue.
At the core of the fights over the legal standing of banks in foreclosure cases is Mortgage Electronic Registration Systems, based in Reston. The company, known as MERS, was created more than a decade ago by the mortgage industry, including mortgage giants Fannie Mae and Freddie Mac, GMAC, and the Mortgage Bankers Association.
MERS allowed big financial firms to trade mortgages at lightning speed while largely bypassing local property laws throughout the country that required new forms and filing fees each time a loan changed hands, lawyers say.
The idea behind it was to build a centralized registry to track loans electronically as they were traded by big financial firms. Without this system, the business of creating massive securities made of thousands of mortgages would likely have never taken off. The company's role caused few objections until millions of homes began to fall into foreclosure.
In recent years, the company has faced numerous court challenges, including separate class-action lawsuits in California and Nevada - the epicenter of the foreclosure crisis. Lawyers in other states have also challenged the company's legal standing in court.
Kentucky lawyer Heather Boone McKeever has filed a state class-action suit and a federal civil racketeering class-action suit on behalf of homeowners facing foreclosure, alleging that MERS and financial firms that did business with it have tried to foreclose on homes without holding proper titles.
"They have no legal standing and no right to foreclose," McKeever said. "If you or I did this one time, we'd be in jail."
Judges in various states have also weighed in.
In August, the Maine Supreme Court threw out a foreclosure case because "MERS did not have a stake in the proceedings and therefore had no standing to initiate the foreclosure action."
In May, a New York judge dismissed another case because the assignment of the loan by MERS to the bank HSBC was "defective," he said. The plaintiff's counsel seemed to be "operating in a parallel mortgage universe," the judge wrote.
Also in May, a California judge said MERS could not foreclose on a home, because it was merely a representative for Citibank and did not own the loan.
On the other hand, Minnesota legislators passed a law stating that MERS explicitly has the right to bring foreclosure cases. And on its Web site and in e-mails, MERS cites numerous court decisions around the country that it says demonstrate the company's right to act on behalf of lenders and to undertake foreclosures.
"Assertions that somehow MERS creates a defect in the mortgage or deed of trust are not supported by the facts," a company spokeswoman said.
But that's precisely what lawyers are arguing with more frequency throughout the country. If such an argument gains traction in the wake of recent foreclosure moratoriums, the consequences for banks could be enormous.
"It's an issue of the whole process of foreclosure having been so muddied by the [securitization] process," said Bush, the banking analyst. "It is no longer a straightforward legalistic process, which is what foreclosures are supposed to be."
Janet Tavakoli, founder and president of Tavakoli Structured Finance, a Chicago-based consulting firm, said that for much of the past decade, when banks were creating mortgage-backed securities as fast as possible, there was little time to check all the documents and make sure the paperwork was in order.
But now, when judges, lawyers and elected officials are demanding proper paperwork before foreclosures can proceed, the banks' paperwork problems have been laid bare, she said.
The result: "Banks are vulnerable to lawsuits from investors in the [securitization] trusts," Tavakoli said.
Referring to the federal government's $700 billion Troubled Assets Relief Program for banks, she added, "This problem could cost the banks significantly more money, which could mean TARP II."
Labels:
financial crisis,
sub-prime
Wednesday, 6 October 2010
More ethical behaviour needed to regain public trust
Financial firms need to adopt the appropriate culture and ethics if a future credit crisis is to be averted and the trust of the public regained, Hector Sants, the Financial Services Authority (FSA) chief has warned. He made the comments during a keynote address at Mansion House.
He stated that both firms and regulators need to collaborate on instilling the right “behaviours and judgements” among financial firms in order for trust to be won back.
Mr Sants said: “Remuneration practices - bonuses - have been a symbol; a lightening rod of society’s lack of trust in bankers and to address the trust issue this state of affairs has to be recognized and resolved.
“I believe that unless bankers demonstrate sensitivity and exercise restraint in this area, trust will not be restored."
He added that firms should change their remuneration structure to ensure a sense of long-term 'ownership' is generated and that employers are viewed as “custodians” of the firm.
Meanwhile, the FSA recently set out changes to its rules surrounding complaint handling as part of an ongoing strategy to boost standards within the financial services industry.
He stated that both firms and regulators need to collaborate on instilling the right “behaviours and judgements” among financial firms in order for trust to be won back.
Mr Sants said: “Remuneration practices - bonuses - have been a symbol; a lightening rod of society’s lack of trust in bankers and to address the trust issue this state of affairs has to be recognized and resolved.
“I believe that unless bankers demonstrate sensitivity and exercise restraint in this area, trust will not be restored."
He added that firms should change their remuneration structure to ensure a sense of long-term 'ownership' is generated and that employers are viewed as “custodians” of the firm.
Meanwhile, the FSA recently set out changes to its rules surrounding complaint handling as part of an ongoing strategy to boost standards within the financial services industry.
Labels:
FSA
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