The fate of bank branches has been hanging in the balance. Pre-COVID-19 statistics from the European Banking Federation show the number of branches had already fallen to about 163,000 by the end of 2019, down 6% from 2018. This reflects the increasing use of digital banking by bank customers. This has created problems for many communities who now find they no longer have access to banking services locally.
So what's the solution? One emerging concept is the lean bank branch. What is a lean bank branch? Find out more from this post in ATM Marketplace. Read it here - The lean bank branch of the future