The future of bank branches may not be as perilous as once believed. Mercator’s data shows that the American consumer is still using branches, along with a myriad of other ways of interaction with their bank. Check that data out at https://www.paymentsjournal.com/dont-be-so-quick-to-bulldoze-the-branch/
Check out the video too. At around the 2:30 mark, Jamie Dimon discusses the fact that branches are not dying and that customers of all ages are using branches.
To call Jamie Dimon an influencer is an understatement. He is a center of gravity around whom others orbit. Dimon took over JPMorgan Chase in 2005, just a few years before the financial crisis struck. He has since turned the bank into the US's second-most lucrative business, raking in $32 billion in profits last year, the chairperson of the powerful Business Roundtable and a board member at the Federal Reserve Bank of New York, Dimon is reportedly a billionaire. Here he talks about the changes that most profoundly shape the economy and what he has learned up close from weathering them and optimizing them.
