“There are a number of areas of the digitalisation of financial services that represent opportunities for established banks and new entrants to the market.
More than £1.7 billion is now transferred each week using mobile phones or tablets at the major UK banks, and, according to Accenture’s research, around 80% of the UK banking population is now using some form of mobile banking service every month. You could realistically expect that number to increase towards 90% in the next couple of years as more teenage digital natives enter the banking industry and digital skills among older customers increases.”
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