“When it was the de-facto business standard, BlackBerrys provided two great benefits. First, they provided new communication capabilities that transformed the way professionals work. But for the IT team, they did something even better: providing a standardized platform with great management tools. Say what you will about the BES server, you could instantly reach out and admin any device, anywhere. Its major shortcoming wasn’t that RIM failed to innovate, (though that didn’t help), it was that it was expensive and effectively an IT tax on every connected employee.”
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