Video ATMs - Here’s how it works

Video ATMs combine automated bank technology with direct contact with a specialist bank staffer at a remote location.

Some key elements of video ATM technology include:

• Providing customers with real-time, face-to-face video access to live tellers
• Using bank staff as the tellers for remote locations
• Allowing members customers to conduct all transactions that are usually only available at a typical branch facility on a remote basis.

In reality, a video ATM if configured correctly can turn the access point into a fully functioning branch.

Here’s a demo of manufacturer “uGenius” video ATM product.