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Tuesday, 1 February 2011

National Australia Bank's online banking in trouble again

National Australia Bank's customers have been unable to access their accounts while telephone banking services was also briefly affected earlier this week.

A bank spokesman told “The Australian” newspaper that the outage was caused by a glitch with its secure log-in system and there were no security risks.

In an attempt to placate unhappy customers NAB took to Twitter urging them to use the telephone service.

The bank spent much of last December suffering from payment processing problems attributed to a "corrupted file in the processing batch" leading to thousands of complaints.