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Wednesday, 16 February 2011

Bank payments delayed in Finland

Payments through Finnish banks were late this past Tuesday as a result of a European payment system malfunction. The Federation of Finnish Financial Services says that all the delayed payments had reached their destinations by Tuesday afternoon.

The disruption affected payments in the Single European Payments Area, which form a large proportion of all bank payments. According to Development Manager Anne Nisén from the Federation of Finnish Financial Services, about 30-40 percent of all payments have been delayed.

A disruption appeared in the European payment system overnight, preventing SEPA-payments from transferring normally. Payments did not reach customers’ bank accounts in the morning as is normal. The problem was later fixed.

The Finnish Consumers’ Association has demanded compensation from banks over the payment delays. It notes that when salaries and pensions do not appear in accounts as agreed, other payments are also delayed.

The association says Tuesday’s delay was the sixth this year. From the consumers’ viewpoint, it is irrelevant which system is blamed, the Association notes.