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Thursday, 26 August 2010

ANZ outage stops EFTPOS and credit card transactions

ANZ has suffered its second technical outage in as many months as a system glitch knocked out eftpos and credit card transactions across Australia for three hours on Tuesday. The cause of the problem, which left retailers unable to process eftpos and credit card transactions between 11 am and 2 pm is yet to be explained.

The bank's branches and ATMs were unaffected by the outage.

The bank says the black-out was unrelated to the two-hour communications failure that knocked out its Internet, eftpos and ATM networks in June. This followed an earlier failure the previous week when a faulty disc at its Melbourne data centre killed its Internet and call centre facilities for the best part of a day.